Warranty, Refunds, and Returns

Given our products are produced on demand, we are unable to offer returns and refunds. We do however provide a discounted rate for any adjustments that may be required. Adjustments are done at the base shoe last price such that any specialty sizing or customization payments do not have to be repeated.

In the event that a shoe last breaks within one year of purchase, we will replace the broken shoe last (we do not provide refunds for broken shoe lasts nor cover the cost of any footwear that may be damaged in such an event). This is a one time service we provide given we expect the customer to learn to work with our shoe lasts within the limits of the materials.